关于饭店个性化服务的探讨

随着经济与社会的快速发展,当今时代已成为了一个崇尚个性化的时代,饭店仅仅提供标准化服务已不能满足当代消费者日趋多样化的需求。因此,个性化服务对提高客人满意度、提升饭店服务水平、增强竞争实力等方面都具有重要意义。

On Study of personalized service in Hotel

with the rapid development of economy and society, nowadays has become an advocate personalized era. The hotel offering only standardized service has been unable to meet the diversified demands of modern consumers. Therefore, the personalized service plays a great role in increasing customer satisfaction、improving hotel service level、strengthening the competitive power.