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Adoption of enterprise systems and radio frequency identification among service firms |
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| Authors: | Rana Mostaghel Pejvak Oghazi Hooshang M Beheshti Magnus Hultman |
| Institution: | 1. Marketing, School of Business and Economics , Linnaeus University , Universitetsplatsen 1, V?xj? , 351 95 , Sweden rana.mostaghel@lnu.se;3. Sam M. Walton College of Business , University of Arkansas , Business Building 301, Fayetteville , NC , 72701 , USA;4. College of Business and Economics , Radford University , 801 East Main Street, Radford , VA , 24142 , USA;5. Business School , Leeds University , Leeds , LS2 9JT , UK |
| Abstract: | A promising technology for optimizing supply-chain processes is radio frequency identification (RFID). By adding functionality to previous enterprise systems, the aim is to increase transparency of information throughout the supply chain. In this paper, we present a survey of RFID implementation in Swedish service firms. The findings show that although the great majority of firms are actively working with integrated information systems, only a very small fraction have adopted RFID. |
| Keywords: | value chain supply-chain integration information technology logistics |