Determinants of ethnic minority entrepreneurial growth in the catering sector |
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Authors: | Dr Levent Altinay Eser Altinay |
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Affiliation: | 1. Department of Hospitality, Leisure and Tourism Management , The Business School, Oxford Brookes University , Gipsy Lane Campus, Headington, Oxford, OX3 OBP, UK E-mail: laltinay@brookes.ac.uk;2. Management Department , School of Business, University of Reading , UK |
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Abstract: | This paper seeks to evaluate the variables which influence the growth of the Turkish-speaking ethnic minority businesses in the catering sector, in London, UK. The paper reports and analyses the findings of 111 face-to-face structured interviews with Turkish Cypriot, Kurdish and Turkish restaurant business owners. Findings suggest that fluency in English, recruitment through formal recruitment channels, and the high proportion of co-ethnic labour force makes a positive impact on business growth. The paper concludes that these determinants of growth are crucial for the ethnic minority catering entrepreneurs to gain a competitive edge in this customer focused, labour intensive sector. |
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Keywords: | student's satisfaction higher education construct measurement |
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