The Business Ethic in Public Sector Catering |
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Authors: | Steve McKenna |
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Affiliation: | Department of Management , St. John Fisher College , 3690 East Avenue, Rochester, New York, 14618, USA |
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Abstract: | Consecutive Conservative governments since 1979 have emphasised the need for greater cost-efficiency in the provision of public services. This article places recent developments in public sector catering in this wider context. It considers the manner in which government policy towards public sector catering has affected organisational and technical change in this area, and how this has led to changes in the roles, styles, strategies and control of catering managers. The article also outlines the effects of change on staff. In conclusion the article argues that management in the public sector are increasingly likely to act according to a business ethic’, rather than a ‘public service ethic’. |
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