Critical elements of supplier development The buying-firm perspective |
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| Institution: | 1. Department of Mechanical Engineering, Faculty of Engineering, University of Malaya, Kuala Lumpur, Malaysia;2. Department of Manufacturing and Industrial Engineering, Faculty of Mechanical Engineering, Universiti Teknologi Malaysia, 81310 UTM Skudai, Malaysia;3. Department of Mechanical Engineering, Faculty of Engineering, UCSI University, Kuala Lumpur, Malaysia;1. FORE School of Management, New Delhi 110070, India;2. Department of Management Studies, Indian Institute of Technology, Roorkee 247667, India;1. CIISE – EV 7.640, Concordia University, Montreal H3G2W1, Canada;2. Operations and Supply Chain Management, Department of Business and Economics, University of Southern Denmark, Odense, Denmark |
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| Abstract: | Supplier development is defined as any effort of a buying firm with its supplier to increase the performance and/or capabilities of the supplier and meet the buying firm's supply needs. From the buying firm's perspective, effective two-way communication, top management involvement, teams, and purchasing a relatively large percentage of the supplier's output are critical to the supplier development effort. This article (1) discusses the importance of supplier development, (2) reviews literature to identify potential critical elements of supplier development, and (3) reports the results of an analysis of survey data from US buying firms that explored these critical elements. |
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