Inter‐Organizational Learning in Supply Chains: A Focus on Logistics Service Providers and Their Customers |
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Authors: | Ila Manuj Ayman Omar Terrance L Pohlen |
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Institution: | 1. University of North Texas;2. American University |
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Abstract: | The learning process between supply chain entities is explored from the perspective of senior third‐party executives. Through grounded theory, a theoretical framework emerged that extends our understanding of learning within a supply chain by identifying the major constructs and learning stages comprising the basic social process of inter‐organizational learning. This framework provides significant insights into the complex process employed in a supply chain to share, disseminate, and store information; co‐create knowledge; and to derive a competitive advantage. |
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Keywords: | inter‐organizational learning grounded theory supply chain knowledge co‐creation |
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