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Sustainability indicators for festival tourism: A multi-stakeholder perspective
Authors:Chyong-Ru Liu  Wei-Rong Lin  Shan-Pei Chen
Institution:1. Department of Marketing and Tourism Management, National Chiayi University, Chiayi City, Taiwan;2. Department of Tourism, Ming Chuan University, Taoyuan City, Taiwan;3. Department of Tourism and Hospitality, Taipei City University of Science and Technology, Taipei City, Taiwan
Abstract:To assist the assessment of sustainable festival tourism, this study develops sustainability indictors for festival tourism by including perspectives from four stakeholders: tourists, local residents, business owners, and government agencies. Using the Delphi technique, a panel of 15 tourism experts identified evaluation indicators from the literature. The experts reached consensus on 20 indicators: tourists (four indicators), local residents (four indicators), government agencies (six indicators), and business owners (six indicators). An analytic hierarchy process (AHP) was conducted to calculate the relative weight of each indicator. Experts placed the greatest importance on tourists (0.4015) then on local residents (0.3275) followed by governmental agencies (0.1605) and business owners (0.1105) in order.
Keywords:Festival tourism  sustainability indicators  stakeholders  analytic hierarchy process  Delphi technique
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