Challenge to ICT manpower planning under the economic restructuring: Empirical evidence from MNCs in Singapore and Taiwan |
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| Authors: | Connie Zheng [Author Vitae] Mei-Chih Hu [Author Vitae] |
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| Affiliation: | a School of Management and Information Systems, Faculty of Business and Informatics, Central Queensland University, Bruce Highway, Rockhampton, Queensland, Australia
b Graduate Institute of Management of Technology, Feng Chia University, Taichung 407, Taiwan |
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| Abstract: | The study evaluates the issues related to the manpower planning for developing the information, communication and technology (ICT) industry under the economic restructuring in Singapore and Taiwan. Using data collected from 211 multinational companies (MNCs) operating in these two countries, we measured recruitment difficulty and attrition rate experienced by MNCs, and evaluate the extent of ICT skill shortages among the companies surveyed. We found some impact of the nation-pushed ICT manpower planning and development on easing the recruitment difficulty overall at firm level. However, a high attrition rate especially of the low-medium ICT professionals identified in this study may be related to an imbalanced approach taken by the governments to focus on developing high level of science and technology and ICT skills. Implications to the two countries examined and other latecomer countries such as China, India and Vietnam are discussed. |
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| Keywords: | Information Communication Technology ICT Manpower planning Singapore Taiwan |
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