关于构建纳税服务评价体系的几点思考

服务兴税,建立"服务型"和谐税务是当今税务工作的发展趋势。纳税服务工作的重要性逐步突显出来,纳税服务评价已成为提高税务机关管理服务水平和工作效率的重要手段。但目前,税务机关内部对纳税服务评价体系的建设和科学运用还不够完善,专门的内部考核制度和机构还不够健全。本文通过调查研究,结合税务部门的工作实践,重点分析了建立纳税服务评价体系的必要性、如何构建纳税服务评价体系以及发展趋势等问题。

Thoughts on the Construction of Tax Service Evaluation System

The service can rise the tax. To establish the ＂service-type＂ harmonious tax is the developing trends of today＇s tax. The importance of tax services gradually fleshed out. The tax service evaluation has become an important means to improve the level of management services of the tax authorities and the efficiency. Currently, however, the construction and scientific application of tax services evaluation system for tax authorities is still not perfect, and the specialized internal assessment system and the agencies is not well established. Through research, combined with the working practices in tax department, this paper analyzed the necessity of the evaluation system of tax services, how to build the evaluation system of tax services, the developing trends and other issues.