Holistic view of safety culture in aircraft ground handling: Integrating qualitative and quantitative methods with data triangulation |
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| Institution: | 1. School of Social and Political Sciences, University of Innsbruck, Universitätsstraße 15, Innsbruck, 6020, Austria;2. Erasmus School of Health Policy & Management, Erasmus University Rotterdam, Rotterdam, 3000, DR, the Netherlands;1. KTH - Royal Institute of Technology, School of Industrial Engineering and Management, Lindstedtsvägen 30, 114 28, Stockholm, Sweden;2. Technical University of Madrid (UPM)/Universidad Politécnica de Madrid, c/ José Gutiérrez, Abascal, 2, 28006, Madrid, Spain;3. Research Institute of Industrial Economics, Grevgatan 34, SE-10215, Stockholm, Sweden;1. Head Aviation Cluster, SEO Economic Research, Roetersstraat 29, 1018 WB Amsterdam, The Netherlands;2. Institute for Information Law, University of Amsterdam, The Netherlands;3. Schiphol Group, The Netherlands |
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| Abstract: | The complexity in aircraft ground handling operations has led this study to conduct a holistic assessment on the ground handling safety culture, with the purpose of preventing accidents at the workplace. This study adopts the multiple perspective assessment model that allows the integration of two mixed methods designed with data triangulation. The qualitative results generated seven themes and eight themes respectively, in which were later generalized and developed for quantitative instrument. The quantitative results showed the industry's safety culture performance and its influence on the safety performance outcome constructs. This study is expected to contribute towards the development of safety culture evaluation for this industry and becomes a stakeholder's indicator to improve safety and health standards. |
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| Keywords: | Safety and health Safety culture Aviation Ground handling |
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