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Developing cross-cultural competencies through international corporate volunteerism
Authors:Paula Caligiuri  Ahsiya Mencin  Brad Jayne  Allison Traylor
Affiliation:1. Northeastern University, International Business & Strategy Group, D’Amore-McKim School of Business, 360 Huntingdon Avenue, 312C Hayden Hall, Boston, MA 02115, United States;2. GlaxoSmithKline, PULSE Volunteer Partnership, One Franklin Plaza, Philadelphia, PA 19101, United States;3. Department of Psychology,140 Moore Building, The Pennsylvania State University, University Park, PA 16802, United States;4. Rice University, Department of Psychology, MS-25, P.O. Box 1892, Houston, TX 77251, United States
Abstract:We propose three features of cross-cultural experiences, contextual novelty, project meaningfulness and social support, facilitate the development of cross-cultural competencies. Using a longitudinal design, the employees in Study 1 participated in an international corporate volunteerism program designed with all three features. These results found a positive change over time in cross-cultural competencies. Results of Study 2, also longitudinal, suggest that the participants’ post-assignment cross-cultural competencies are the highest: (1) when employees with higher baseline cross-cultural competencies work in high contextual novelty (i.e., international location) and (2) when employees with lower baseline cross-cultural competencies work in low contextual novelty (i.e., domestic location).
Keywords:Cross-cultural competencies  Corporate volunteer programs  Leadership development  Talent development  Volunteerism  International assignments
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