|
|||||
|
|
Trust Erosion During Industry-Wide Crises: The Central Role of Consumer Legitimacy Judgement |
|
| Authors: | Chen Shijiao Zhang Jing A. Gao Hongzhi Yang Zhilin Mather Damien |
| Affiliation: | 1.Department of Marketing, Macquarie University, 3 Management Drive, Sydney, NSW, 2109, Australia ;2.Department of Management, University of Otago, 60 Clyde Street, Dunedin, 9016, New Zealand ;3.School of Marketing and International Business, Victoria University of Wellington, 23 Lambton Quay, Wellington, 6011, New Zealand ;4.Department of Marketing, City University of Hong Kong, Tat Chee Ave, Kowloon, Hong Kong ;5.Department of Marketing, University of Otago, 60 Clyde Street, Dunedin, 9016, New Zealand ; |
| Abstract: | Journal of Business Ethics - Widespread unethical corporate misconduct in an industry triggers industry-wide crises. This research investigates how industry misconduct affects consumers’... |
| Keywords: | |
| 本文献已被 SpringerLink 等数据库收录！ | |