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| 第三方物流服务质量评价体系的探析 | |
| 引用本文： | 路欢欢,晏绍庆. 第三方物流服务质量评价体系的探析[J]. 物流技术, 2010, 0(21) |
| 作者姓名： | 路欢欢 晏绍庆 |
| 作者单位： | 上海市标准化研究院; |
| 摘 要： | 系统解析了第三方物流和服务质量的内涵,研究了构建第三方物流服务质量评价体系的相关理论,并提出第三方物流服务质量评价体系的构建原则及其指标体系。 |
| 关 键 词： | 第三方物流 服务质量 评价体系 |
Study on the Quality Evaluation System of Third Party Logistics Services |
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| LU Huan-huan,YAN Shao-qing. Study on the Quality Evaluation System of Third Party Logistics Services[J]. Logistics Technology, 2010, 0(21) | |
| Authors: | LU Huan-huan YAN Shao-qing |
| Affiliation: | LU Huan-huan,YAN Shao-qing(Shanghai Institute of Standards,Shanghai 200031,China) |
| Abstract: | The paper analyzes systematically the intension of third party logistics and service quality,studies the theories on the establishment of quality evaluation system of third party logistics services,and proposes the principles guiding the process. |
| Keywords: | third party logistics service quality evaluation system |
| 本文献已被 CNKI 等数据库收录！ | |