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| 云南物流企业服务质量提升途径研究 | |
| 引用本文： | 陈智刚,段丽梅. 云南物流企业服务质量提升途径研究[J]. 物流科技, 2012, 0(7): 56-59 |
| 作者姓名： | 陈智刚 段丽梅 |
| 作者单位： | 昆明冶金高等专科学校物流学院,云南昆明,650033 |
| 摘 要： | 物流服务质量已成为制约物流企业生存发展的关键因素，文章通过调查研究，分析了云南物流企业服务质量的现状及存在的主要问题，提出了提高云南物流企业物流服务质量的途径。 |
| 关 键 词： | 物流企业 服务质量：提升途径 |
Yunnan Logistics Enterprises Enhance the Quality of the Way Research |
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| CHEN Zhi-gang,DUAN Li-mei. Yunnan Logistics Enterprises Enhance the Quality of the Way Research[J]. Logistics Management, 2012, 0(7): 56-59 | |
| Authors: | CHEN Zhi-gang DUAN Li-mei |
| Affiliation: | (Faculty of Logistics Engineering and Management,Kunming Metallurgy College,Kunming 650033,China) |
| Abstract: | Logistics service quality has become the main logistics enterprise’s survival and development of the key factors,through investigation and research,this paper analyzes the logistics enterprise service quality in yunnan the present situation and the existing problems,puts forward the improving yunnan logistics enterprise logistics service quality approach. |
| Keywords: | logistics enterprises service quality enhancing approaches |
| 本文献已被 CNKI 万方数据 等数据库收录！ | |