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An analysis of select web site practices among supply chain participants
Authors:Paul R Murphy [Author Vitae]  Richard F Poist [Author Vitae] [Author Vitae]  William F Grazer [Author Vitae]
Institution:a John Carroll University, University Heights, OH 44118, USA
b Iowa State University, Ames, IA 50011, USA
c University of Baltimore, Baltimore, MD 21201, USA
d Towson University, Towson, MD 21252, USA
Abstract:Although the Internet's potential impact on supply chain management appears enormous, to date, most of the relevant literature has been anecdotal in nature. The present paper adds to the relatively sparse empirical literature by looking at select web site practices involving supply chain participants. More specifically, the paper investigates possible relationships between web site practices and the organizational characteristics of firm size, firm type, firm age, length of Internet adoption, and the percentage of corporate revenues derived from the Internet. The relevant findings appear to support literature suggestions of differences between earlier and later adopters of the Internet, as well as of linkages between using the Internet as a source of corporate revenues and the phase/stage of web site development.
Keywords:Web site practices  Supply chain participants  Internet
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