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Role of trust,emotions and event attachment on residents' attitudes toward tourism
Affiliation:1. Washington State University, Pullman, WA, USA;2. School of Business, Faculty of Arts & Business, University of the Sunshine Coast, Maroochydore DC, QLD, Australia;1. Newcastle Business School, Northumbria University, Newcastle Upon Tyne, NE1 8ST, United Kingdom;2. College of Tourism and Service Management, Nankai University, No.38 Tongyan Road, Haihe Education Park, Jinnan District, Tianjin 300350, China;3. Newcastle University Business School, Newcastle University, 5 Barrack Road, Newcastle upon Tyne NE1 4SE, United Kingdom;1. Department of Tourism, Conventions and Event Management, IUPUI, USA;2. The School of Tourism Management, Sun Yat-sen University, Guangzhou, China;1. Department of Recreation, Park & Tourism Sciences, Texas A&M University, 600 Kimbrough Avenue, MS 2261, College Station, TX 77843, USA;2. School of Community Resources and Development, Arizona State University, 411 N. Central Ave, Suite 550, Phoenix, AZ 85006, USA;1. School of Management, University of South Australia, City West Campus, Adelaide, South Australia 5000, Australia;2. University of Westminster, 35 Marylebone Road, London NW1 5LS, England;3. School of Business, Lebanese American University, PO Box 36, Byblos, Lebanon;1. Department of Management, Faculty of Law and Management, University of Mauritius, Reduit, Mauritius;2. School of Tourism and Hospitality, Faculty of Management, University of Johannesburg, South Africa;1. Business School, Middlesex University, The Boroughs, NW4 4BT, London, United Kingdom;2. Faculty of Economics, University of Algarve, Campus de Gambelas, 8005-139, Faro, Portugal;3. Warnell School of Forestry and Natural Resources, University of Georgia, 180 East Green Street, Athens, GA 30602-2152, United States
Abstract:
This study examines the effects of residents' trust in government and their emotions toward an event on their perceptions of potential impacts and their support. This study also examines the moderating role of event attachment on the strength of relationships between residents' trust in government and their impacts perceptions, emotional responses, and as well as their support based on social exchange theory and cognitive appraisal theory. Findings clearly indicate that residents' support is a function of both cognitive and affective assessment of perceived impacts. Trust in government influences directly residents' support and indirectly through perceived impacts and experienced emotions toward an event. Findings further suggest that level of event attachment moderates the effects of trust on residents’ perceptions of impacts, their emotions, as well as on their support.
Keywords:Emotional responses  Event attachment  Affective assessment  Impacts  Trust  Cognitive appraisal
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