首页 | 本学科首页   官方微博 | 高级检索  
     


Dynamic capabilities and e-service
Authors:Erik Rolland  Raymond A. Patterson  Keith F. Ward
Affiliation:1. University of California;2. The University of Alberta;3. St. Edward's University
Abstract:The rapid, pervasive growth of Internet use for business purposes has had a noticeable effect on numerous firms' business strategies. This type of perturbation among competitors results in a more dynamic market. To be successful in such a market often requires a firm to reexamine how it competes. In recent years, two strategic management theories—the resource-based view (RBV) and the dynamic capabilities theory (DCT)—have been advanced by proponents as being the key to developing successful competitive advantage. We argue that the DCT is a logical extension of the RBV. Operationalization has been a critical issue for both theories, and this paper fills a gap in the literature by offering a method of operationalizing dynamic capabilities. Copyright © 2009 ASAC. Published by John Wiley & Sons, Ltd.
Keywords:JEL Classifications: M10, L21  Resource-based view (RBV)  customer perceptions  Dynamic Capabilities Theory (DCT)  Interaction-Space Framework  strategy  vue basée sur la ressource (RBV)  perceptions du client  théorie des capacités dynamiques (DCT)  cadre d'interaction-espace  stratégie
设为首页 | 免责声明 | 关于勤云 | 加入收藏

Copyright©北京勤云科技发展有限公司  京ICP备09084417号