Work-Family conflict and turnover intentions: A study comparing China and U.S. hotel employees |
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Authors: | Han Chen Khalid Eyoun |
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Institution: | 1. Department of Hospitality and Tourism Administration, Wiley College, Marshall, TX, USA;2. Hospitality Management Program, Department of Nutrition, Dietetics, and Hospitality Management, Auburn University, Auburn, AL, USA |
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Abstract: | Employee turnover continues to be a major problem within the hotel industry. This survey-based study examined the relationship between work-family conflict and turnover intentions among hotel employees in both China and the U.S., with an additional emphasis on female employees. While the results do confirm that work-family conflict is positively related with turnover intentions, work-family conflict is more strongly related to turnover intentions among males than females. The relationship is also stronger in Chinese hotel female employees than their U.S. counterparts. Results demonstrated that neither marital status nor parenthood influences the relationship between work-family conflict and turnover intentions among hotel female employees. Management implications and future research directions are provided. |
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Keywords: | Work-family conflict family-work conflict turnover intentions employee turnover hotel industry female employees |
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