| 重庆市大学生满意度量表研究及应用 |
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| 引用本文： | 吕小宇,胡文婕.重庆市大学生满意度量表研究及应用[J].价值工程,2010,29(7):7-8. |
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| 作者姓名： | 吕小宇 胡文婕 |
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| 作者单位： | 重庆邮电大学经济管理学院,重庆,400065 |
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| 摘 要： | 大学生满意度水平是衡量高校办学质量的重要因素,本文在对美国大学生满意度量表的研究基础上,结合中国的高等教育现状和中国高等教育顾客满意度指数模型,采用层次分析法,提出了重庆市大学生满意度量表,并采用问卷调查的方式进行实证研究。
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| 关 键 词： | 大学生满意度 层次分析法 高等教育 |
Research and Application of Higher Education Satisfaction Scales in Chongqing City |
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| Lv Xiaoyu,Hu Wenjie.Research and Application of Higher Education Satisfaction Scales in Chongqing City[J].Value Engineering,2010,29(7):7-8. |
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| Authors: | Lv Xiaoyu Hu Wenjie |
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| Institution: | School of Economics and Management/a>;Chongqing University of Posts and Telecommunications/a>;Chongqing 400065/a>;China |
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| Abstract: | Student satisfaction is important to assure quality in higher education.Based on the model of customer satisfaction in American higher education and the characters of Chinese higher education,the paper introduces the model of customer satisfaction in Chongqing's higher education.The thesis surveyed nine-hundred college students to confirm the model. |
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| Keywords: | student satisfaction analytic hierarchy process higher education |
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