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Values,personality traits,and packaging-free shopping: A mixed-method approach
Authors:Sianne Gordon-Wilson  Pratik Modi  Jacqueline K Eastman
Institution:1. Marketing Subject Group, Portsmouth Business School, University of Portsmouth, Portsmouth, UK;2. Institute of Rural Management, Anand, India;3. Marketing Department, Parker College of Business, Georgia Southern University, Statesboro, Georgia, USA
Abstract:This research examines packaging-free shopping, which contributes to reducing the negative impact of plastic packaging on the environment, and its’ relationship with green consumption values, value consciousness, and psychological traits. A mixed-methods approach is adopted with quantitative followed by qualitative research. Study 1 recruits 240 respondents from social media and the lead author's university website to examine different factors that increase consumers’ likelihood of packaging-free shopping. Study 2 recruits packaging-free shoppers from Facebook Pages, explores these findings and provides further insights. Study 1 finds that consumers are driven more by green consumer values than by value consciousness, and consumers who are more conscientious are more likely to do packaging-free shopping. Study 2 supports this by finding that green consumer values drive packaging-free shopping, but this in only one part of their green efforts. The research contributes by illustrating the importance of conscientiousness specifically in the domain of packaging-free shopping and that these packaging-free shoppers are not driven in terms of value for money but by addressing their green consumer values. We recommend that packaging-free retailers and policy makers utilize promotional efforts to communicate how packaging-free shopping provides a balance with consumers’ green values for these shoppers, how it fits in with their other green efforts, and how these shopping efforts are making a difference in helping the environment.
Keywords:conscientiousness  green consumption values  neuroticism  packaging-free shopping  value consciousness
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