THE IMPACT OF FEATURE SELECTION: A DATA‐MINING APPLICATION IN DIRECT MARKETING |
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| Authors: | Ding‐Wen Tan William Yeoh Yee Ling Boo Soung‐Yue Liew |
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| Institution: | 1. Department of Physical and Mathematical Science, Faculty of Science, Universiti Tunku Abdul Rahman, Jalan Universiti, , Kampar, Perak, 31900 Malaysia;2. School of Information Systems, Faculty of Business and Law, Deakin University, , Burwood, Victoria, 3125 Australia;3. Department of Computer and Communication Technology, Faculty of Information and Communication Technology, Universiti Tunku Abdul Rahman, Jalan Universiti, , Kampar, Perak, 31900 Malaysia |
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| Abstract: | The capability of identifying customers who are more likely to respond to a product is an important issue in direct marketing. This paper investigates the impact of feature selection on predictive models which predict reordering demand of small and medium‐sized enterprise customers in a large online job‐advertising company. Three well‐known feature subset selection techniques in data mining, namely correlation‐based feature selection (CFS), subset consistency (SC) and symmetrical uncertainty (SU), are applied in this study. The results show that the predictive models using SU outperform those without feature selection and those with the CFS and SC feature subset evaluators. This study has examined and demonstrated the significance of applying the feature‐selection approach to enhance the accuracy of predictive modelling in a direct‐marketing context. Copyright © 2013 John Wiley & Sons, Ltd. |
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| Keywords: | data‐mining application correlation‐based feature selection subset consistency symmetrical uncertainty direct marketing |
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