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Analytically comparing disaster resilience across multiple dimensions
Institution:1. Department of Business Information Technology, Pamplin College of Business, Virginia Tech, Blacksburg, VA 24061-0235, USA;2. Department of Operations and Supply Chain Management, Monte Ahuja College of Business, Cleveland State University, Cleveland, OH 44115, USA
Abstract:It is important to compare the resilience of complex human systems to different types of disasters, in order to assess their inherent vulnerabilities and take appropriate actions to strengthen them. Resilient behavior can be complicated and multi-dimensional, however, and one must be able to characterize the different ways in which that resilience actually exhibits itself in practice. With this in mind, this paper discusses creating a multi-dimensional indicator for the resilience of a complex human system, and it explores an approach for visualizing and analyzing the relationships between each of the individual resilience dimensions. Because decision makers may differ on the relative contribution of the different dimensions to overall resilience, the paper further discusses the issue of weighting the different dimension values and the impacts that such a weighting scheme can have on the relative ranking of different scenarios. We illustrate the ability to characterize the complexity of multi-dimensional resilience by analyzing an empirical data set that measures the relative resilience of the New York metropolitan area to seven different natural disasters between 2010 and 2012.
Keywords:Decision support systems  Disaster resilience  311 services  Indicators
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