Antecedents of emotional attachment to brands |
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Authors: | Douglas B. Grisaffe Hieu P. Nguyen |
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Affiliation: | a College of Business Administration, University of Texas at Arlington, 701 S. West Street, Arlington, TX 76019, USAb College of Business Administration, California State University, Long Beach, 1250 Bellflower Boulevard, Long Beach, CA 90840, USA |
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Abstract: | Marketers desire exclusive brand repurchase. This can occur when customers develop deep emotional “bonds” with brands, as elaborated in the emotional attachment to brands construct. To create emotionally attached repurchase, marketers must understand controllable antecedents of the phenomenon. However, a comprehensive study of antecedents is missing from the literature. We use qualitative methods to derive five primary antecedents of emotional attachment to brands. Our summary model allows for simultaneous operation of multiple antecedents, as we consistently observed in our data. We offer applied suggestions for leveraging antecedents to evoke exclusive repurchase based on emotional attachment to brands. |
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Keywords: | Emotional attachment Affective loyalty Brand loyalty Repurchase |
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