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基于管理心理学视角的企业员工忠诚度研究
引用本文:陈关英.基于管理心理学视角的企业员工忠诚度研究[J].石家庄经济学院学报,2010,33(5):93-95.
作者姓名:陈关英
作者单位:江苏省有色金属华东地质勘探局人事处,江苏南京210018
摘    要:当前,企业员工忠诚度已成为令企业管理者身心疲惫的"公关"难题,想要的人留不住,留下的人不卖力。从管理心理学角度出发,界定了员工忠诚度的内涵,并对员工忠诚度进行现状分析,给出员工忠诚度下降的原因,最后运用管理心理学理论,从了解特长、营造宽松环境、加强沟通与激励、做好培训和职业生涯规划四个方面入手,给出提高员工忠诚度的策略。

关 键 词:管理心理学  员工忠诚度  人力资源

Study on the Enterprise Employee Loyalty Viewing from Management Psychology
CHEN Guan-ying.Study on the Enterprise Employee Loyalty Viewing from Management Psychology[J].Journal of Shijiazhuang University of Economics,2010,33(5):93-95.
Authors:CHEN Guan-ying
Institution:CHEN Guan-ying(Colored Metal Prospecting Bureau of East China,Nanjing,Jiangsu 210018)
Abstract:Currently,employee′s loyalty becomes a difficult problem in public relations,which makes enterprise supervisors so tired,those who are really needed in company cannot be stayed,but those who stay in company do not work hard.This paper,in terms of management psychology,defines the meaning of staff loyalty,and analyzes the employee loyalty,indicates the reasons of staff loyalty drops.Finally,based on the study of management psychology,the tactical countermeasures are proposed for improving employee′s loyalty from five aspects of acquiring the staff′s special skill,creating the loose environment,strengthening the communication and encouraging,making more training,and making career plaining.
Keywords:management psychology  employee′s loyalty  human resources
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