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Tacit knowledge spillover and sustainability in destination development
Authors:Chaozhi Zhang  Honggen Xiao  Dogan Gursoy  Yong Rao
Affiliation:1. School of Tourism Management, Sun Yat-sen University, Xingang West Rd. 135, Guangzhou, P. R. China;2. UIUC-SYSU International Joint Laboratory of National Park Research (Zhangjiajie), Xingang West Rd. 135, Guangzhou, P. R. Chinazhchzhi@mail.sysu.edu.cn;4. School of Hotel and Tourism Management, The Hong Kong Polytechnic University, 17 Science Museum Road, TST East, Kowloon, Hong Kong SAR;5. School of Hospitality Business Management, Washington State University, Pullman, WA 99164-4750, USA;6. School of Tourism and Hospitality, University of Johannesburg, 524, Auckland Park, Johannesburg, South Africa
Abstract:
This study examines tacit knowledge spillover among lodging firms within a destination and how it contributes to sustainable destination development. Longitudinal data for this study were collected primarily through in-depth interviews with lodging firms' managers and operators in a destination located in southern China. The findings suggest that tacit knowledge spillover in a region may lead to hospitality firm agglomeration. Furthermore, the eco-friendly hotel pioneers' tacit knowledge spillover may, over an extended time period, enhance the eco-friendly initiatives and operations of local hospitality firms, which may contribute to the successful development of sustainable destinations. The findings also indicate that local government's effective interventions tend to encourage and facilitate tacit knowledge spillover through establishing knowledge transfer mechanisms in the community, which is significant in the context of sustainable destination development.
Keywords:tacit knowledge spillover  lodging firm agglomeration  destination development  sustainability
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