Reactions to unjust dismissal and third-party dispute resolution: A justice framework |
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| Authors: | Stuart A Youngblood Linda Klebe Trevino Monica Favia |
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| Institution: | (1) M. J. Neeley School of Business, Texas Christian University, P.O. Box 32868, 76129 Fort Worth, Texas;(2) Department of Management and Organization, Smeal College of Business Administration, The Pennsylvania State University, 16802 University Park, Pennsylvania |
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| Abstract: | Little previous research has examined why dismissed workers view their discharge as unjust and how they respond to third-party dispute resolution interventions. This exploratory field study relied upon a justice framework to understand complainant motivations for filing unjust dismissal disputes and their reactions to a voluntary conciliation program. Analysis of archival and interview data suggested that procedural justice principles dominated both motivations for filing claims and reactions to third-party intervention. These findings were consistent with previous justice and labor relations research. Implications for future research, management practice, and third-party dispute resolution are discussed. |
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| Keywords: | unjust dismissal dispute resolution employment-at-will justice labor relations |
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