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Utilization-focused performance reporting |
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| Authors: | Fritz Sager Adrian Ritz Kristina Bussmann |
| Affiliation: | 1. Centre of Competence for Public Management , University of Bern , Switzerland sager@ipw.unibe.ch;3. Centre of Competence for Public Management , University of Bern , Switzerland |
| Abstract: | How best to define performance measures is a much-debated issue. Mismatches between goals and indicators can lead to distortions that undermine impact-oriented steering. This article presents a model of goal and indicator development and explains its applicability, benefits and limitations. |
| Keywords: | Economic crisis financial and banking crisis fiscal crisis government decision-making politics and administration |