Theorizing about the deviant citizen: An attributional explanation of the interplay of organizational citizenship and counterproductive work behavior |
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Authors: | Paul E Spector Suzy Fox |
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Institution: | 1. Department of Psychology, PCD 4118, University of South Florida, Tampa, FL 33620, United States;2. Graduate School of Business, Loyola University Chicago, 820 N. Michigan Ave., Chicago, IL 60611, United States |
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Abstract: | We present an attribution-based explanation about how helpful organizational citizenship behavior (OCB) and harmful counterproductive work behavior (CWB) are positively related under some circumstances. Attributions concerning controllability and locus of causality are important factors. Controllability attributions for OCB-eliciting demands, such as coworker lack of performance, organizational constraints, or supervisor expectations, can lead to CWB. Conversely, controllability and internal attributions for one's own CWB can lead to OCB. |
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