基于角色内取向的组织公民行为个体差异研究

近年来的研究认为员工更倾向于把组织公民行为视为工作角色内行为,而不是角色外行为。对我国349名企业员工的问卷调查研究也表明,其组织公民行为更多地被认为是工作角色内行为,而且在年龄、职位和性别这三个人口统计学变量上呈现出规律性特征:年龄越大,越倾向于把组织公民行为视为角色内行为;职位越高,组织公民行为的角色内知觉越强;在一些公民行为维度上女性对公民行为的角色内知觉显著高于男性。这一结果验证了西方学者关于组织公民行为偏重于角色内取向的结论,并且得出了年龄、职位和性别是组织公民行为重要的预测变量。

A Study of Individual Difference on Organizational Citizenship Behavior as In-role Orientation

Recent studies indicate that employees are more likely to take organizational citizenship behavior(OCB) as in-role rather than extra-role.A survey of 349 participants from Chinese enterprises demonstrated that OCB has some disciplinarian characteristics on demographical variable of age,position and gender.The older the employees the more likely they are to take OCB as in-role.The higher the position,the higher OCB in-role ratings.Women employees tend to show higher in-role perception than men on some OCB di...