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The processes of defining corporate responsibility: a study of Swedish garment retailers' responsibility
Authors:Jenny Ählström  Niklas Egels‐Zandén
Affiliation:1. Sustainability Research Group (SuRe), Department of Marketing and Strategy, Stockholm School of Economics, Sweden;2. Centre for Business in Society, School of Business, Economics and Law at G?teborg University, Sweden
Abstract:Despite extensive research on corporate responsibility, little research exists on how the inter‐organizational processes of defining corporate responsibility develop. In this paper, we present a framework based on actor‐network theory (ANT) for analysing these processes. The developed framework is illustrated in a study of the redefinition of Swedish garment retailers' responsibilities for workers' rights at suppliers' factories between 1996 and 2004. We show that definition processes can be characterized as battles for the right to interpretation, and that traditionally non‐dominant actors can, at least temporarily, win these battles and dictate the development of the processes for defining corporate responsibility. We also show that definition processes can take an exclusionary form prohibiting certain actors from participating. Copyright © 2006 John Wiley & Sons, Ltd and ERP Environment.
Keywords:actor‐network theory  ANT  codes of conduct  corporate responsibility  CSR  garment industry
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