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Toward a better comprehension of Lean metrics for research and product development management
Authors:Janaina Mascarenhas Hornos da Costa  Josef Oehmen  Eric Rebentisch  Deborah Nightingale
Affiliation:1. Department of Production Engineering, School of Engineering of S?o Carlos, University of S?o Paulo (USP), , S?o Paulo, Brazil;2. Engineering Management Department, Technical University of Denmark, , Kongens Lyngby, Denmark;3. Sociotechnical Systems Research Center, Massachusetts Institute of Technology, , Cambridge, MA, USA;4. Engineering Systems & Aeronautics and Astronautics, Sociotechnical Systems Research Center, Massachusetts Institute of Technology, , Cambridge, MA, USA
Abstract:This paper presents a compilation and empirical survey‐based evaluation of the metrics most commonly used by program managers during product development management. This work is part of a bigger project of Massachusetts Institute of Technology (MIT), Project Management Institute (PMI) and International Council on Systems Engineering (INCOSE). Three methodological procedures were applied: systematic literature review, focus‐group discussions, and survey. The survey results indicate the metrics considered to be the most and least useful for managing lean engineering programs, and reveals a shift of interest towards qualitative metrics, especially the ones that address the achievement of stakeholder values, and the absence of useful metrics regarding the lean principles People and Pull.
Keywords:
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