A conceptual framework of anonymity in Group Support Systems |
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| Authors: | Joseph S Valacich Leonard M Jessup Alan R Dennis J F Nunamaker Jr |
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| Institution: | (1) Decision and Information Systems Department, School of Business, Indiana University, 47405 Bloomington, IN, USA;(2) College of Business Administration, California State Univesity, 92096-0001 San Marcos, CA, USA;(3) Department of Management, Terry College of Business, University of Georgia, 30602 Athens, GA, USA;(4) Deparment of Management Information Systems, College of Business Administration, University of Arizona, 85721 Tucson, AZ, USA |
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| Abstract: | As the development and use of automated systems for collaborative work grows, the need for a better understanding of these systems becomes more important. Our focus is on one type of system, a Group Support System (GSS) and, in particular, on one important aspect of a GSS—anonymity. A conceptual framework for the study of anonymity in a GSS is presented, which describes the general classes of variables and their relationships. These variables include the factors that influence anonymity in a GSS, types of anonymity, and the effects of anonymity on a message sender, receiver, group process, and outcome. Each of these variables is discussed with working propositions presented for important group process and outcome measures. The objectives of this article are to highlight the importance and complexity of anonymity, to act as a guide for empirical investigations of anonymity, and to influence future GSS development and use. |
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| Keywords: | group support systems anonymity group decision making group problem solving computer-supported collaborative work |
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