The role of information technology systems in the performance of mergers and acquisitions |
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Affiliation: | 1. Brock School of Business, Samford University, 800 Lakeshore Drive, Birmingham, AL 35229, U.S.A.;2. Harbert College of Business, Auburn University, 405 West Magnolia Avenue, Auburn, AL 36849, U.S.A.;1. College of Business, Mississippi State University, 324 McCool Hall, Mississippi State, MS, 39762, U.S.A.;2. Haslam College of Business, The University of Tennessee, 310 Stokely Management Center, Knoxville, TN, 37996-0530, U.S.A.;1. Isenberg School of Management, University of Massachusetts, Amherst, MA, United States;2. Robert H. Smith School of Business, University of Maryland, College Park, MD, United States;1. Williams School of Commerce, Economics, & Politics, Washington and Lee University, Lexington, VA 24450, U.S.A.;2. Partner, Forensics, Deloitte Financial Advisory Services LLP, Washington, DC 20004, U.S.A.;1. Business School, University of Huddersfield, Huddersfield HD1 3DH, UK;2. Leeds University Business School, University of Leeds, Leeds LS2 9JT, UK;3. School of Economics and International Trade, Hunan University Changsha, Hunan, 410079, China |
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Abstract: | Mergers and acquisitions (M&As) are an important tool for improving a firm's competitive positioning and performance. Despite M&As’ promise, however, they often fail to meet performance goals. Challenges often arise when managers try to integrate two companies’ information technology (IT) systems, and the difficulties encountered often create both short- and long-term performance problems for companies. To help address these challenges, we highlight important issues that managers involved in M&As must consider. We also present some best practices that managers should follow to improve the odds of successful IT integration. |
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Keywords: | Mergers and acquisitions Information technology Post-merger integration |
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