When Blame-Giving Crisis Communications are Persuasive: A Dual-Influence Model and Its Boundary Conditions |
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Authors: | Antonetti Paolo Baghi Ilaria |
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Institution: | 1.NEOMA Business School, France, Rouen Campus, Rouen, France ;2.University of Modena and Reggio Emilia, Reggio Emilia, Italy ; |
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Abstract: | Journal of Business Ethics - Companies faced with a crisis sometimes blame others in their communications, when they feel that responsibility for the negative event lies elsewhere. Research has... |
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