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The Moral Disillusionment Model of Organizational Transgressions: Ethical Transgressions Trigger More Negative Reactions from Consumers When Committed by Nonprofits |
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| Authors: | Hornsey Matthew J Chapman Cassandra M Mangan Heidi La Macchia Stephen Gillespie Nicole |
| Institution: | 1.Business School, University of Queensland, Joyce Ackroyd Building, Blair Drive, St Lucia, Brisbane, 4072, Australia ;2.School of Psychology, University of Queensland, Brisbane, 4072, Australia ;3.Business School, Deakin University, Melbourne, Australia ; |
| Abstract: | Journal of Business Ethics - We tested whether the impact of an organizational transgression on consumer sentiment differs depending on whether the organization is a nonprofit. Competing hypotheses... |
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