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对克劳士比四项质量原则的思考
引用本文:宋祥彦.对克劳士比四项质量原则的思考[J].世界标准化与质量管理,2009,422(7):44-49.
作者姓名:宋祥彦
作者单位:青岛海信智能商用设备有限公司,山东青岛,266071
摘    要:针对克劳士比4项质量原则,提出质量3个层次以及质量也是检验和管理出来的,零缺陷并不意味着AQL=0及质量也可以用指数来评价的思想观点。

关 键 词:克劳士比  4项质量原则  质量符合性  质量适用性  质量经济性  过程能力指数

The Thinking for the Four Principles of Quality of Crosby
SONG Xiang-yan.The Thinking for the Four Principles of Quality of Crosby[J].World Standardization & Quality Management,2009,422(7):44-49.
Authors:SONG Xiang-yan
Institution:SONG Xiang-yan ( Hisense Intelligent Commercial Equipment Co., Ltd., Qingdao 266071, China )
Abstract:On account of the Four Principles of Quality of Crosby, the viewpoint of the three levels of quality is proposed. It thinks that the forming process of quality is related to the activities of samplimg inspection and management and that the Zero Defect does not means AQL=0 as well as the process capability index can also be used to evaluate product quality.
Keywords:Crosby  the Four Principles of Quality  the conformance of quality  the fitness for use of quality  the economy of quality  process capability index
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