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High commitment work system,transactive memory system,and new product performance
Authors:Yun-Hwa Chiang  Hsi-An Shih  Chu-Chun Hsu
Institution:1. Department of Business Administration, Ming-Chuan University, 250 Chung-Shan North Road, Section 5, Taipei 10452, Taiwan;2. Institute of International Business, National Cheng Kung University, 1 University Road, Tainan 70148, Taiwan;3. Department of International Business, Southern Taiwan University of Science and Technology, No. 1, Nantai St., Yongkang Dist., Tainan City 710, Taiwan
Abstract:Although scholars find that the transactive memory systems can improve new product performance, few studies have empirically examined how managers can induce a transactive memory system in new product development teams with a set of systematic management practices. Based on the theoretical argument about human resource system in the strategic human resource management literature, this study proposes that implementing a set of coherent human resource management practices with workers in new product development teams can induce a transactive memory system in the team. Following previous scholars, this study calls this set of coherent human resource management practices as the high commitment work system. With survey data collected from 336 new product development engineers of 73 new product development teams in 73 firms, this study finds that transactive memory system mediates the positive relationship between the high commitment work system implemented with workers in new product development teams and new product performance.
Keywords:High commitment work system  Transactive memory system  New product development  New product performance
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