Cognitive and Behavioral Outcomes of Quality Improvement Teams: The Influence of Leadership and the Work Unit Environment |
| |
| Institution: | 1. Nottingham University Business School, Jubilee Campus, Nottingham NG8 1BB, UK;2. Birmingham Business School, University House, Edgbaston Park Road, Birmingham B15 2TY, UK;3. J. Mack Robertson School of Business, Georgia State University, USA;1. College of Resources and Environmental Sciences, Nanjing Agricultural University, Nanjing, Jiangsu 210095, China;2. State Key Laboratory for Mineral Deposits Research, Nanjing University, Nanjing, Jiangsu 210046, China;3. Engineering and Technology Center for Modern Horticulture, Jiangsu Vocational College of Agriculture and Forestry, Zhenjiang, Jiangsu 212400, China;4. Department of Plant Pathology, North Carolina State University, Raleigh, NC 27695, USA |
| |
| Abstract: | Data were collected from team members and matched controls on continuous quality improvement (CQI) knowledge, perceptions of empowerment, leadership, and constraints within the work unit at two points in time. Supervisors rated the subjects' organizational citizenship behavior (OCB) and job behaviors related to quality improvement. There was a significant increase in CQI knowledge among team members but no significant changes in perceptions of empowerment, OCB, or CQI job behaviors for either group. Increases in CQI job behavior was related to lower physical constraints within the work environment but greater increases in CQI knowledge. |
| |
| Keywords: | |
| 本文献已被 ScienceDirect 等数据库收录！ |
|
