Factors Affecting Lodging Career Success: An Analysis of Management Philosophies |
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Authors: | Diann Newman Elisa S. Moncarz Christine L. Kay |
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Affiliation: | 1. Chaplin School of Hospitality and Tourism Management , Florida International University , North Miami Beach , Florida , USA;2. Principal Associate, Christine Kay &3. Associates , Boca Raton , Florida , USA |
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Abstract: | This research investigates the impact of lodging professionals' management philosophy practices on career success. The study assesses the practice of management philosophies and examines if these practices differ among respondent groups, as well as explores the influence of practiced philosophies on career success. Findings indicate that differences exist among respondents based on age, property affiliations, and position. Moreover, executives who instill in employees customer-centeredness and engage in open sharing of information with employees experience relatively high monetary success. However, results suggest that lodging professionals' practices of these management philosophies are not rewarded until reaching senior status. |
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Keywords: | lodging management philosophies management success |
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