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Organizational Justice and Individuals' Withdrawal: Unlocking the Influence of Emotional Exhaustion
Authors:Michael S. Cole  Jeremy B. Bernerth  Frank Walter  Daniel T. Holt
Affiliation:1. Texas Christian University;2. Louisiana State University;3. University of Groningen;4. Air Force Institute of Technology
Abstract:This study examined the relationships between organizational justice and withdrawal outcomes and whether emotional exhaustion was a mediator of these linkages. Data were obtained from 869 military personnel and civil servants; using structural equation modelling techniques, we examined an integrative model that combines justice and stress research. Our findings suggest that individuals' justice perceptions are related to their psychological health. As predicted, emotional exhaustion mediated the linkages between distributive and interpersonal (but not procedural and informational) justice and individuals' withdrawal reactions. Results showed that distributive and interpersonal justice negatively related to emotional exhaustion and emotional exhaustion negatively related to organizational commitment which, in turn, negatively influenced turnover intentions. These findings were observed even when controlling for the presence of contingent‐reward behaviours provided by supervisors and individuals' psychological empowerment.
Keywords:
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