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Employee voice to supervisors
Authors:David M Saunders  Blair H Sheppard  Virginia Knight  Jonelle Roth
Abstract:This article reports the results of two studies examining some factors that increase the likelihood that employees will voice to their supervisors. The way employees perceive that their supervisors manage employee voice was identified as a major cause of the likelihood that employees will voice upward. The Supervisor as Voice Manager Scale is presented along with data demonstrating its reliability and validity. Theoretical and applied implications of the results are discussed.Faculty of Management, McGill University.Fuqua School of Business, Duke University.Mathematics & Computer Science, Meredith College.School of Management, Georgia Institute of Technology.
Keywords:employee voice  responses to dissatisfaction  Hirschman's model
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