物流配送网络节点服务客户饱和度模型构建

对于第三方物流企业而言,物流服务的质量与其构建的物流服务网络密不可分。由于配送中心服务质量的信息会在客户网络之间进行传播,良好的服务口碑能够提高客户对企业提供的物流配送服务的认同度,从而吸引更多客户选择该企业。但当整个网络中的客户达到一定规模时,物流企业需要扩大自己的物流实体网络,即需要新建配送中心以满足客户要求。物流配送网络配送节点服务客户的饱和度受到服务质量传播率、网络规模及网络类型的影响,随着传播率和网络节点平均度数的增加,配送节点服务客户的饱和度也会增加。

The Study on Distribution Network Nodes Client Service Saturation Threshold

Researching on the distribution network nodes client service saturation threshold and the distribution network nodes rebuilding based on transmission rate of service quality,through the demonstration that the characteristics of the mechanism of virus transmission in scale-free network are similar with the process of information transmission in distribution network nodes,on the basis of scale-free network SIR model,the hypothesis of virus removal rate in the original SIR model is changed,and redefined correlated variables of the information transmission model is reset,under the condition of including client nodes of all the different degrees,logistics network nodes saturation threshold model is established.Research shows that distribution network nodes client service saturation threshold is influenced by the transmission rate of service quality,network size and network type.