| 油田井口防喷器产品用户满意度评价 |
| |
| 引用本文： | 张鹏,胡启国,张斌.油田井口防喷器产品用户满意度评价[J].石油工业技术监督,2002,18(11):11-14. |
| |
| 作者姓名： | 张鹏 胡启国 张斌 |
| |
| 作者单位： | 西南石油学院,南充,6370014 |
| |
| 基金项目： | 中国石油天然气集团公司质量安全与环保部重点项目 |
| |
| 摘 要： | 顾客满意度（CSD）这一指标的测量和利用在现代企业的组织和生产中显得尤为重要。针对CSD测量结果存在主观多、客观少、定性多、定量少的缺点，提出采用多目标决策的对层分析法，并结合加权平均法，阐述油田井口防喷器满意度评价。
|
| 关 键 词： | 油田井口 防喷器 产品评价 顾客满意度 层次分析 |
| 修稿时间： | 2002年9月4日 |
Blowout Preventers: An CSD Evaluation |
| |
| Zhang Peng,Hu Qiguo,Zhang Bin.Blowout Preventers: An CSD Evaluation[J].Technology Supervision In Petroleum Industry,2002,18(11):11-14. |
| |
| Authors: | Zhang Peng Hu Qiguo Zhang Bin |
| |
| Abstract: | The measurement and use of customer satisfacticn degree (CSD)is very important in the organiz ation and production of modern enterprises. In view of the fact that present CSD measurement is often found to be more subjective and more qualitative,it is suggested that CSD evaluation of wellhead blowout preventers be made by adopting the multi-level analysis for multi-goal decision making,together with the method of weighted average. |
| |
| Keywords: | Degree of customer satisfaction Multi-level analysis Blowout preventer |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
|
