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A measure and initial test of managers’ perceptions of relationship marketing in inter-organizational exchanges
Authors:Regina C McNally  Abbie Griffin
Institution:(1) Department of Marketing & Supply Chain Management, Michigan State University, N370 North Business Complex, East Lansing, MI 48824-1122, USA;(2) Royal L. Garff Presidential Chair in Marketing David Eccles School of Business, University of Utah, 1645 Campus Center Dr., Room 107, Salt Lake City, UT 84112, USA
Abstract:
Keywords:Marketing  CRM  Relationship marketing
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