互联网企业组织支持感和越轨创新的关系研究——工作满意度的中介作用

目的/意义互联网企业员工普遍存在越轨创新行为。创新行为的成功会给企业带来巨大利润, 但很少有企业去研究员工的越轨创新行为。因此, 本文从组织支持角度出发, 探究如何提高员工的越轨创新行为, 以期为企业带来更多的创意和机遇。方法/过程本文对互联网企业400个员工的调研数据进行分析, 构建了组织支持感、越轨创新和工作满意度三者之间的关系模型, 并在社会交换理论的基础上, 运用相关分析、回归分析、bootstrap中介效应检验等一系列分析法进行分析。结果/结论研究发现:组织支持感的工作支持、关心利益两个维度对工作满意度、越轨创新都有显著的正向影响; 组织支持感的价值认同对工作满意度和越轨创新没有显著正向影响, 甚至有负向影响; 工作满意度在组织支持感与越轨创新之间起部分中介作用。因此, 组织如果想要提高内部员工越轨创新的概率, 就需要从工作支持、关心利益、工作满意度这三个方面入手, 其中, 工作满意度对越轨创新的影响尤为显著。此外, 企业还要加强相应的员工绩效考核制度、职业生涯规划等企业制度建设。

Research on the Relationship between Organization Support and Bootleg Innovation in Internet Firms--The Mediating Effect of Job Satisfaction

Purpose/SignificanceBootleg behavior is ubiquitous among Internet business employees.The success of innovation will bring huge profits to enterprises.However, few companies study employees'bootleg innovation behavior.From the perspective of organization support, this paper explores how to encourage employees'bootleg behaviors in order to bring more creativity and opportunities to firms.Method/ProcessThis paper analyzes survey data from 400 staff in Internet firms, and builds a relationship model of organization support, bootleg innovation and job satisfaction.Based on the social exchange theory, the paper analyzes the model with correlation analysis and regression analysis, bootstrap intermediary effect test and a series of analyzing methods.Result/ConclusionThe study shows that:support and care from organization have a significant positive impact on job satisfaction and bootleg innovation.The value identification of organization support has no obvious effect on job satisfaction and bootleg innovation, but negative impact.Job satisfaction plays a part of intermediary role between organizing support and bootleg innovation.Therefore, if a firm wants to increase the probability of employees'bootleg innovation, it needs to do three things:enhancing job support, improving interests and upgrading job satisfaction, among which, job satisfaction should be put on top.In addition, firms should strengthen business systems such as employees'performance appraisal and career planning.