Towards an understanding of supply chain quality management |
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Authors: | S Thomas Foster Jr |
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Institution: | Global Supply Chain Management, Marriott School of Management, Brigham Young University, Provo, UT 84602, United States |
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Abstract: | In this paper, we define supply chain quality management (SCQM) to operationalize and understand the effect of increased emphasis on supply chain management on the practice of quality management. We review current research in quality management and identify common themes found in the literature. Key quality management content variables identified are customer focus, quality practices, supplier relations, leadership, HR practices, business results, and safety. We use these variables to propose areas for future research in the field of supply chain quality management. |
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Keywords: | Supply chain quality management (SCQM) Supply chain management Quality management |
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