高星级酒店客房部绩效考核浅析

酒店业在快速发展的同时,对员工绩效的考核就变得越来越重要。本人在苏州某酒店客房部挂职期间,发现员工绩效考评中出现的种种不合理状况。本文针对这类状况做了探究分析,全方位对客房部员工的绩效考评的合理性、公平性提供了新策略。

Analysis of High-star Hotel Housekeeping Performance Appraisal

With the rapid development of hotel industry, the employee performance appraisal becomes increasingly important. When taking a temporary post in housekeeping of one Suzhou hotel, the author found unreasonable situations in staff performance appraisal. This paper analyzed and explored the situations, and provided new strategies for the reasonableness and fairness of housekeeping staff performance appraisal.