| 第三方物流企业顾客忠诚度影响因素研究发展现状 |
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| 引用本文： | 林燕菁,彭定桂.第三方物流企业顾客忠诚度影响因素研究发展现状[J].商品储运与养护,2014(1):3-4,15. |
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| 作者姓名： | 林燕菁 彭定桂 |
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| 作者单位： | 福州大学 八方物流学院,福建 福州350108 |
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| 摘 要： | 随着物流行业竞争日益激烈，第三方物流企业要在市场中维持生存并创造利润就必须了解顾客对企业的忠诚度。国内外学者对第三方物流企业顾客忠诚度的研究从影响因素出发，纷纷提出自己的观点和理论。
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| 关 键 词： | 第三方物流企业 顾客忠诚度 影响因素 |
Impact of Third-party Logistics Enterprise Customer Loyalty Degree Research Status and Development Factors |
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| LIN Yan-jing,PENG Ding-gui.Impact of Third-party Logistics Enterprise Customer Loyalty Degree Research Status and Development Factors[J].Storage Transportation & Preservation of Commodities,2014(1):3-4,15. |
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| Authors: | LIN Yan-jing PENG Ding-gui |
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| Institution: | LIN Yan-jing, PENG Ding-gui |
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| Abstract: | With the increasingly competitive logistics industry,third -party logistics companies to survive in the market and create the profits of the enterprise must understand the customer＆#39;s loyalty.Research scholars from third -party logistics enterprise customer loyalty factors departure,have put forward their own ideas and theories. |
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| Keywords: | third-party logistics enterprise customerloyalty degree influencing factors |
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