发展电子物流系统及案例研究

全球竞争使公司在提高交付的产品和服务的绩效方面面临更大的压力。在努力提高送货服务质量，公司外包其物流服务，包括包装、仓储（库存管理）和货物发运到客户，沿物流价值链整合活动中，沟通起着重要的作用。信息技术，如电子数据交换（EDI）、互联网和电子商务极大地有助于改善物流链中的合作伙伴的沟通。特别是实时信息系统，如基于网络的物流信息系统，有助于提高第三方物流（3PL）服务。文中通过对一个电子物流的案例研究来说明信息技术的影响，尤其是互联网和EDI在物流价值链绩效方面。根据文献调查和案例研究，提出一个框架，帮助企业开发一个电子物流系统，以提高自己的竞争力。

Developing E-logistics System and Case Study

Global competitiveness places more pressure on companies to improve their delivery performance of products and services to customers.In an effort to improve the quality of delivery service,companies have outsourced their logistics services,including packing,warehousing （inventory management）and shipping of goods to customers.Communication plays an important role in integrating the activities along the logistics value chain.Information technologies such as electronic data interchange （EDI）,the Internet and e -commerce have contributed greatly to improving communication with partners in the logistics chain.In particular,real-time information systems such as web -based logistics information systems help to improve Third Party Logistics （3PL）services.In this paper,a case study of e-logistics is used to illustrate the impacts of information technology,in particular the Internet,WWW and EDI,on the performance of the logistics value chain.A framework based on the literature survey and case study is proposed to help companies develop an e-logistics system to improve their competitiveness.