The baby boomer market maven in the United Kingdom: an experienced diffuser of marketplace information |
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Authors: | Lynn Sudbury-Riley |
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Affiliation: | Management School, University of Liverpool, Liverpool, UK |
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Abstract: | This study identifies and profiles market mavens among the baby boomer generation in the United Kingdom. Boomers are an important market segment, yet most advertising targets younger audiences, making word-of-mouth communications crucial among this older cohort. Findings suggest boomer mavens place great importance on ‘respect’ values, are particularly concerned with fashion and compared with non-mavens are more likely to try new brands, watch more television, hold positive attitudes towards advertising and seek out bargains. The study is useful to those businesses wishing to target a mature consumer who people perceive as a good source of marketplace information and who likes introducing new brands to others. |
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Keywords: | Market maven baby boomer older consumers ageing consumers word-of-mouth |
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